sms services email services

email services anti-spam policy

By using replyx email services, the user accepts to use it in compliance with the anti-spam policy stated below. replyx follows a zero tolerance spam policy and prohibits users from sending unsolicited emails in any form.

We constantly check spam complains via ISP feedback loops and various other means to ensure compliance and reserve the rights to terminate email campaigns without notice.

If you believe you have been spammed, please notify

1. What Is Spam ?

Spam, also known as junk mail, is an unsolicited commercial email message, especially bulk email message. Unsolicited means that the recipient has not granted verifiable permission for the message to be sent. Bulk means that the message is sent as part of a larger collection of messages, all having substantively identical content. The term 'spamming' refers to transmitting, distributing or delivering any unwanted commercial e-mail correspondence, especially in mass quantities, thru the electronic means of communication.

2. Verification

It is prohibited to send messages to any person that has not expressed their consent to receive such information from the User. The subscriber’s consent may not be presumed or infer from the statements of other content. Subscribers may withdraw their consent at any time.

We recommend "double opt in email lists" to all Users. This efficiently prevents spam complaints as recipients are receiving information they expect.

replyx strictly prohibits users from renting, leasing and/or purchasing email addresses from a third party, as well as from gathering them through surreptitious methods, such as scraping or harvesting. The use of any kinds of automated solutions, software or scripts is strictly prohibited.

3. Message Content

The User must provide true and accurate information to be used in their email headers, i.e. Email "From" must clearly identify the sender. The subject line must not be deceptive, and thus mislead the subscriber about the purpose and content of the message.

The messages cannot contain any vulgar or illegal content.

4. Postal Address

All messages must include sender's true and accurate postal address.

5. Unsubscribe / Complaint / Hard Bounced List

replyx automatically adds recipients who unsubscribed or complained. replyx also automatically adds recipients who are invalid (hard bounced).

The User is not allowed to send messages to any recipient who unsubscribed, complained or bounced.
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